Refund Policy

EssayHelpline's money-back guarantee protects every US student who orders through the site. Most refund decisions are issued within 24 hours of a valid claim.

Full refunds

• Order cancelled before a writer has been assigned.
• No writer available for your subject and deadline.
• Duplicate charge on your card.

Partial refunds

• Late delivery: refund proportional to the delay (up to 100% if the paper is unusable for its intended deadline).
• Paper does not match the original brief and cannot be reconciled through free revisions.
• Confirmed plagiarism or AI content above 5% after our free scan.

How to file a claim

Email support@essayhelpline.com with your order ID and the reason. Approved refunds return to the original payment method within 5–10 business days.

Not covered

Grades awarded by your professor, changes to your assignment brief after delivery, or refund requests filed more than 14 days after delivery.